Your data

Privacy policy

What data we process, why, for how long, and how to exercise your rights.

The prices shown on this site are indicative ranges compiled from operators' published rates. They constitute neither an offer nor a contractual commitment.

In short: this site sets no cookies, uses no analytics tools and contains no forms. You can browse it and use the estimator without leaving any personal data at all.

Data controller

WE-BUS EOOD (ЕИК 207769416) — 93 Ekzarh Yosif Street, ground floor, Oborishte district, 1000 Sofia, Bulgaria
Contact: contact@helilinea.com — 06 22 50 26 59

Browsing this site

No cookies, no analytics

This site places no cookies on your device and includes no advertising trackers or statistics tools. No consent banner is therefore required.

Price estimator

The estimator's calculations are performed in your browser. The routes you enter are neither transmitted nor stored.

External resources

The typefaces are hosted on our own servers: displaying them calls on no third-party service. Only the estimator's interactive map loads external resources (OpenFreeMap base maps and a mapping library served by unpkg); in addition, some illustration images have a fallback copy on Wikimedia Commons and Pexels, called only if our own file fails to load. These services technically receive your IP address, as is the case for any element loaded from another domain. We pass them no other data.

Getting in touch and requesting a flight

You pass data to us in three ways: by calling us, by writing to us, or by submitting a request from the form on a flight page. In that last case the fields collected are your name, your email address, your telephone number, the date you would like, the number of passengers and, if you wish, a free-text message.

A request submitted from a flight page is passed immediately and automatically to the air operator who flies it, with no prior handling on our side. You are always copied in on that email: you can see, at the very moment it happens, what was passed on and to whom. The transmission carries a unique reference. If no operator is under contract for the flight requested, your request is passed to nobody and stays with HELILINEA.

  • Purpose: to answer your enquiry and pass it to the air operator who flies the requested service, so that they can reply to you directly. HELILINEA charters no aircraft, arranges no transport and takes no payment.
  • Legal basis: pre-contractual steps and performance of the contract (Article 6.1.b GDPR). For the transmission to the operator, your express consent, given through the tick box on the form.
  • Recipients: our own team and, for the data strictly necessary to the flight, the air operator who flies the requested service. Each party acts as an autonomous controller. The operator may not use your data for any other purpose, in particular marketing, without your consent.
  • Retention period: 3 years from the last contact for prospects; the statutory retention period for accounting records in the case of clients.

Transfers outside the European Union

The site is hosted by o2switch, in France: technical connection logs are processed within the European Union.

Certain third-party services called when pages are displayed nevertheless receive your IP address on their own servers: the estimator's interactive map (OpenFreeMap base maps and a mapping library served by unpkg, a content delivery network established in the United States) and, as a fallback only, the illustration images hosted by Wikimedia Commons and Pexels (United States). None of these services sets a cookie or makes it possible to identify you personally.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. To exercise those rights, write to contact@helilinea.com.

The supervisory authority with jurisdiction over WE-BUS EOOD is the Commission for Personal Data Protection (Комисия за защита на личните данни, КЗЛД), the Bulgarian data protection authority — cpdp.bg.

You may also lodge a complaint with the supervisory authority of your country of residence, your place of work or the place of the alleged infringement (GDPR, Article 77): in France, the CNIL — www.cnil.fr.

Security

The site is served exclusively over HTTPS. Exchanges with our team take place by telephone, messaging app or email.

To be updated if you later add an analytics tool (Google Analytics), a contact form or an instant messaging service: a consent banner will then become mandatory.

Last updated: 31 July 2026. See the legal notice